Communication Skills Training in brief: Communication Skills Training is an online CPD accredited course from ProCompliance covering the communication cycle and where it breaks down. It takes approx. 20 minutes across 3 sections. A 20 question test follows, so learners have their certificate as soon as they pass.
Why this training matters
Most workplace problems trace back to communication. Getting it right saves time, error and friction.
Communication Skills starts with the fundamentals, then looks at the different types of communication used at work. It finishes with what makes communication effective, so messages land the first time. The course is for all employees, whether they spend their day with customers, colleagues or both.
Communication Skills Training at a glance
| Course | Communication Skills |
|---|---|
| Category | Professional Skills |
| Accreditation | CPD accredited |
| Governing framework | Professional development |
| Price | Quoted for your team: credits, this course on its own, or 12 months of access to all our courses. Request a quote |
| Delivery | Online and self paced on any device, via The Globe LMS |
| Certificate | PDF issued immediately on completion, with your logo on it |
| Provider | ProCompliance Services Ltd, United Kingdom |
What you will be able to do
- Understanding the foundations of communication
- Understanding the benefits of Active Listening
- Being able to identify verbal and non-verbal communication cues
- Be aware of the potential difficulties when communicating across cultures
What Communication Skills covers
Communication fundamentals
This section covers how communication skills allow us to convey our thoughts and ideas, build strong relationships, and resolve conflicts.
Different types of communication
You will look at verbal and nonverbal communication and how they are two essential components of interpersonal interaction.
Effective forms of communication
The course then covers how establishing rapport and demonstrating empathy are crucial aspects of effective interpersonal communication.
Who should take Communication Skills Training
This course is for all employees.
Where this course fits
The sectors that use it most, as well as the standard it meets.
Common questions
How can my business get Communication Skills training for its staff?
Enrol them on ProCompliance's Communication Skills course. It runs online through The Globe LMS in approx. 20 minutes, and each learner gets a certificate as soon as they pass. It carries CPD accreditation. You can also try it free first, or book a demo to see how assigning and tracking it works.
Is Communication Skills Training accredited?
This course is CPD.
Which regulations does Communication Skills Training cover?
It follows the Professional development framework.
How long does Communication Skills Training take?
Approx. 20 minutes. It runs online at each person's own pace, so they can pause and resume it.
Is there a test at the end?
Yes, a 20 question test. Retakes are free, so we never charge anyone again for not passing first time.
Do learners get a certificate?
Yes. The Globe issues a certificate on completion, so you can download it as a PDF straight away. The Globe keeps it against the learner, so you can produce it later without asking them for it.
How much does Communication Skills Training cost?
We quote it for your team. Use credits, take this course on its own, or give your team 12 months of access to all our courses. Once we know what you need, we find the best value option for you.
