Conflict Mediation Training in brief: Conflict Mediation Training is an online course from ProCompliance covering workplace conflict and the role mediation plays in resolving it. It includes a ProCompliance completion certificate when they pass. It takes approx. 15 minutes online.
Why this training matters
Mediation offers a voluntary, confidential way of resolving workplace disagreements before they escalate into formal procedures.
Conflict Mediation explains what workplace conflict is, its causes and effects, and the role mediation plays in settling it. It covers what mediation involves, when it is the right approach, and how good communication prevents disagreements from growing. It suits anyone who deals with disputes at work, and managers who would rather settle one early.
Conflict Mediation Training at a glance
| Course | Conflict Mediation |
|---|---|
| Category | Professional Skills |
| Completion record | ProCompliance completion certificate |
| Governing framework | Professional development |
| Time to complete | Approx. 15 minutes |
| Price | Quoted for your team: credits, this course on its own, or 12 months of access to all our courses. Request a quote |
| Delivery | Online and self paced on any device, via The Globe LMS |
| Certificate | PDF issued immediately on completion, with your logo on it |
| Provider | ProCompliance Services Ltd, United Kingdom |
What the training covers
We update the course as the law and guidance change, so the topics below reflect the current version.
- What workplace conflict is, and the role mediation plays in resolving it
- The causes, types and effects of conflict
- What mediation involves
- When mediation is appropriate
- How effective communication prevents and resolves disagreements constructively
Who should take Conflict Mediation Training
Anyone who deals with workplace disagreements, and the managers who would rather settle one early than let it reach a formal procedure.
Common questions
How can my business get Conflict Mediation training for its staff?
Enrol them on ProCompliance's Conflict Mediation course. It runs online through The Globe LMS in approx. 15 minutes, and each learner gets a certificate as soon as they pass. You can also try it free first, or book a demo to see how assigning and tracking it works.
What is workplace mediation?
Mediation is a voluntary, confidential way of resolving workplace disagreements before they escalate into formal procedures. This course introduces workplace conflict and the role mediation plays in resolving it.
Do learners get a certificate?
Yes. The Globe issues a certificate on completion, so you can download it as a PDF straight away. The Globe keeps it against the learner, so you can produce it later without asking them for it.
How much does Conflict Mediation Training cost?
We quote it for your team. Use credits, take this course on its own, or give your team 12 months of access to all our courses. Once we know what you need, we find the best value option for you.
How is the training delivered?
Online, self-paced, through The Globe LMS. Managers assign it, The Globe records completion automatically, and the record sits with the rest of that person's training.
Is Conflict Mediation training suitable for HR professionals?
Yes. It suits HR teams and managers who deal with disputes at work. It covers what workplace conflict is, when mediation is the right approach, and how good communication stops disagreements from growing.
