Handling Aggressive Behaviour Training in brief: Handling Aggressive Behaviour Training is an online course from ProCompliance covering what drives aggressive behaviour. It includes a ProCompliance completion certificate when they pass. It takes approx. 25 minutes online.
Why this training matters
Frontline staff regularly face aggression. Recognising escalation early is the most effective way to stay safe.
Handling Aggressive Behaviour explains what drives aggression and how to recognise the stages of escalation. It teaches de-escalation through language and body language, and how to keep distance and an exit route. It also covers reporting and support afterwards, which is why managers, team leaders and HR find it especially useful.
Handling Aggressive Behaviour Training at a glance
| Course | Handling Aggressive Behaviour |
|---|---|
| Category | HR & Wellbeing |
| Completion record | ProCompliance completion certificate |
| Governing framework | Personal safety at work |
| Time to complete | Approx. 25 minutes |
| Price | Quoted for your team: credits, this course on its own, or 12 months of access to all our courses. Request a quote |
| Delivery | Online and self paced on any device, via The Globe LMS |
| Certificate | PDF issued immediately on completion, with your logo on it |
| Provider | ProCompliance Services Ltd, United Kingdom |
964,000 report work-related stress, depression or anxiety in Great Britain, 2024/25. HSE, all industries. See the full figures.
What the training covers
We update the course as the law and guidance change, so the topics below reflect the current version.
- What drives aggressive behaviour
- Recognising the stages of escalation
- De-escalation language and body language
- Personal safety, distance and exit routes
- Reporting, support and learning from incidents
Who should take Handling Aggressive Behaviour Training
All employees, with particular value for managers, team leaders and HR.
Where this course fits
The sectors that use it most, as well as the standard it meets.
Common questions
How can my business get Handling Aggressive Behaviour training for its staff?
Enrol them on ProCompliance's Handling Aggressive Behaviour course. It runs online through The Globe LMS in approx. 25 minutes, and each learner gets a certificate as soon as they pass. You can also try it free first, or book a demo to see how assigning and tracking it works.
Which regulations does Handling Aggressive Behaviour Training cover?
It follows Personal safety at work.
Do learners get a certificate?
Yes. The Globe issues a certificate on completion, so you can download it as a PDF straight away. The Globe keeps it against the learner, so you can produce it later without asking them for it.
How much does Handling Aggressive Behaviour Training cost?
We quote it for your team. Use credits, take this course on its own, or give your team 12 months of access to all our courses. Once we know what you need, we find the best value option for you.
How is the training delivered?
Online, self-paced, through The Globe LMS. Managers assign it, The Globe records completion automatically, and the record sits with the rest of that person's training.
