Handling Information (Care)

Handling Information (Care) covers the confidentiality laws that govern how you access and store personal information, and what happens when they are breached.

Care Certificate Standard 14, Handling information
Handling Information (Care) training: a tablet on a desk with a padlock and data icons drawn above it

Handling Information (Care) in brief: Handling Information (Care) is an online course from ProCompliance covering confidentiality and personal information in care. The Globe LMS delivers it. It runs at each learner's own pace, so they can pause and resume it, and it issues a certificate on completion.

Why this training matters

In this course, you will learn about confidentiality laws, which regulate how you must access and store personal information while in your role. You will also learn about the effects of breaching these laws, core values to use when accessing personal data, and what to do if you have concerns about confidentiality.

Handling Information (Care) meets Standard 14 of the Care Certificate. It covers the confidentiality laws that govern how care workers access and store personal information, and how to keep records accurate and secure. It suits anyone whose role involves handling information about the people they support.

Handling Information (Care) at a glance

CourseHandling Information (Care)
CategoryCare Certificate
Governing frameworkCare Certificate Standard 14, Handling information
PriceQuoted for your team: credits, this course on its own, or 12 months of access to all our courses. Request a quote
DeliveryOnline and self paced on any device, via The Globe LMS
CertificatePDF issued immediately on completion, with your logo on it
ProviderProCompliance Services Ltd, United Kingdom

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What you will be able to do

  • Understand the confidentiality laws that govern how you access and store personal information
  • Understand the effect of breaching those laws
  • Know what to do if you have concerns about confidentiality

Who should take Handling Information (Care)

This course is for anyone who works in an environment where handling information is part of their role.

Common questions

How can my business get Handling Information training for its staff?

Enrol them on ProCompliance's Handling Information (Care) course. It runs online through The Globe LMS at each learner's own pace, and each learner gets a certificate as soon as they pass. It also follows the Care Certificate Standard 14, Handling information. You can also try it free first, or book a demo to see how assigning and tracking it works.

Which Care Certificate standard does Handling Information (Care) cover?

It covers Standard 14, handling information. The Care Certificate sets out fifteen standards for new health and social care workers. Skills for Care, Skills for Health and Health Education England developed it.

How long does it take and how is it delivered?

The Globe LMS delivers it online at each learner's own pace. Your team can start, pause and resume on any device. For the current running time and module list, book a demo and we will show you the course itself.

What does Handling Information (Care) cost?

We quote it for your team. Use credits, take this course on its own, or give your team 12 months of access to all our courses. Once we know what you need, we find the best value option for you.

When they pass

A Certificate of Achievement, the moment they finish

Once someone passes the end of course test, The Globe issues their certificate straight away. There is nothing to wait for, and no paper copy to lose.

  • Issued the moment they passGenerated automatically on completion and available to download as a PDF there and then.
  • Their name, the course and the dateEverything an auditor or an insurer asks for, printed on the certificate itself.
  • Your logo on every certificateIt carries your company's branding, because it is your training record.
  • Stored on their recordEvery certificate stays against that person in The Globe. Lost a copy? Then you can reprint it in seconds.
CERTIFICATE
OF ACHIEVEMENT
This is awarded to:
Sample Learner
Sample Company Ltd
On the completion of:
Handling Information (Care)
Score 92%
Date completed
12 June 2026
Certificate expiry
12 June 2027
An example. Real certificates carry the learner's own name, score and dates, and only the accreditation this course holds.
Why ProCompliance

Why teams move their training to us

We run our own UK platform, which means your courses, records and contacts all sit in one place.

One library, 120+ courses

Health and safety, HR, compliance and care courses all come from one library, so a mixed team needs one supplier.

Accreditation named per course

Each course page lists the accreditation that course holds, so you know exactly what your team is getting.

Learn at their own pace

Start, pause and carry on later, on any device. Nobody loses a day to a classroom, especially for a short course.

Reporting that proves it

See who has completed what, what is outstanding and what is expiring, from one dashboard, ready for an audit.

Records that stand up

The Globe dates every pass and records it against the person. The evidence is still there long after the course.

Priced for your team

One course, credits, or full access for everyone. We price it around what your team actually needs.

Care Certificate

See Handling Information (Care) with your team

Assign it across your care teams, track it against the standards, and keep the record inspection-ready rather than assembling it later.

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