01
Current catalogue
Explore every professional skills course
Each course page shows who it is for, what it covers, how it runs and the accreditation it carries, so you can add the right ones to your plan.
07
Customer Service Awareness
10
Leadership & Management Fundamentals
11
Teamwork and Collaboration
12
Time Management Awareness
12 courses
Who Professional Skills training is for
- Employees at every career stage
- New starters and customer facing teams
- Aspiring managers and experienced team leaders
What the collection covers
- Working with people: communication, confidence, conflict resolution, customer service and emotional intelligence
- Thinking and leading: creative thinking, decision making, leadership, teamwork and time management
You can pick courses one at a time or group them around a role or a development goal.
How to choose
A sensible way to choose
Professional Skills training works best when it follows real responsibilities, so start with these three checks.
Start with the role
Choose the skills the person uses most often, so the plan fits the role.
Build manager capability
Combine leadership, communication, decision making, emotional intelligence and conflict resolution for line managers.
Support day to day performance
Use customer service, teamwork, confidence and time management to help each person grow in their role.
One category does not need to mean one plan
Different roles can take different Professional Skills courses through The Globe LMS. If your needs cross several categories, browse the full course catalogue or use the course builder to create learning for your own company.
What the law says, and what it does not
The law in its own words, and the scale of the problem in HSE's. We quote both word for word, so you can check them.
There is no statutory training duty for these skills. No UK law requires an employer to train staff in negotiation, leadership or time management. What does apply is narrower. Where a skill is part of doing a job safely or lawfully, the duty then sits with that job. Employers choose these courses because they work.
964,000
with work-related stress, depression or anxiety
2024/25 · HSE40.1 million
working days lost to illness and injury
2024/25 · HSEFigures: Health and Safety Executive, key figures for Great Britain. Great Britain, all industries, as published by HSE. Quoted as published, with the reporting year shown. The full set, with the sources for each, is on our UK workplace safety statistics page.
Common questions
Straight answers for buyers planning professional skills training.
Which professional skills courses are available?
Our online professional skills courses include communication, leadership and teamwork. Others cover customer service, decision making and time management. The list above links to every course.
Who is professional skills training for?
For people at every stage of their career. That includes new starters and customer facing teams, as well as aspiring managers and experienced team leaders.
How is the training delivered?
The Globe LMS delivers every course online. You can also assign courses, see what is outstanding and download training records from one dashboard.
Are all courses accredited in the same way?
No. Accreditation is set per course, so each course page shows the marks that course holds.
Build the right training plan for your team
Ask for a written quote for your team, usually the same working day, or talk through your roles and needs with our UK team.
Request a quote Book a demo