Emotional Intelligence
This online training course offers an effective approach to Emotional Intelligence education. In today’s world, intelligence quotient (IQ) alone is not enough to achieve success. Emotional intelligence, known as EQ, is the other essential ingredient. It is the ability to recognise, understand, and manage emotions – both your own and those of others.
Having a high degree of emotional intelligence can improve performance, lead to positive relationships, and achieve greater satisfaction both personally and professionally.
6
Sections
20m
DURATION
20
question test
Free
Test retakes
Certification
provided
Target audience
The target audience for this course is all employees.
Learning outcomes
- Understand what emotional intelligence (EQ) is and why it matters
- Learn the core components of emotional intelligence
- Develop strategies to increase self-awareness and self-regulation
- Discover techniques for empathy, motivation and social skills
- Understand how to apply emotional intelligence in the workplace
Learning Path
This section looks what emotional intelligence, or EQ is, and the key skills involved to identify, assess, and control one’s own emotions.
Time: Approximately 4 minutes
In this section, we look at how developing emotional intelligence starts with enhancing self-awareness, and what this means.
Time: Approximately 3 minutes
In this section, we look at learning strategies to effectively manage difficult emotions as they arise.
Time: Approximately 3 minutes
In this section, we look at empathy, the ability to understand and share the feelings, circumstances and viewpoints of another person.
Time: Approximately 2 minutes
In this section, we look at how social skills allow you to manage stress, persevere through challenges, build rapport, influence others and cooperate successfully.
Time: Approximately 3 minutes
In this section, we look at how emotionally intelligent employees and leaders make any organisation happier, healthier and more productive.
Time: Approximately 3 minutes
Interested in a course bundle to save money?
After completing your course:
- Certificates available immediately on PDF
- Prove compliance anytime
- Easily manage all your staff's certificates in your free LMS
- Users can access their certificates anytime from their profile
- White label certificates with your own company logo
Why choose ProCompliance?
With 20+ years experience, our dedicated professionals bring a comprehensive understanding of the intricacies and evolving landscape of health
and safety regulations, bringing our clients peace of mind when it comes to partnering with ProCompliance.
Content written by experts
ProCompliance harnesses its extensive knowledge to ensure courses are not only informative but up-to-date at all times.
Approved eLearning
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Instant certification
Once a course has been completed, you'll receive your personalised certificate, available immediately on PDF.
Unrivalled support
Every customer receives their own dedicated Account Manager to support them through their journey with ProCompliance.